Wednesday, March 8, 2023

A LETTER FROM A CUSTOMER

When you purchase a record from me on Discogs or eBay, rather than use a cardboard stiffener or bubble wrap, I use records. These are records that range from garbage to solid titles that just don't sell for any money. They are bonuses. They are not meant to be anything but padding, though often, I will try to match the bonus record with what was purchased, and just as often, the customer will thank me.

I received this message a little while ago. It's hard enough selling records, but this has really pushed me over the edge.

People are fucking insane.


"While everybody appreciates free shit (who doesn't), it would be wrong to assume that just because it doesn't cost something, any old thing will do. In my case, tucked in with my order of "Moon Safari", was what appeared to be an original, but very used, copy of Madonna's 1984 "Like a Virgin" LP.

I appreciated the gesture, but the surface of this record was scratched, filled with finger prints and obviously not cleaned in god knows how long. I do not believe in the adage "Well, it's the thought that counts". If you re going to gift someone with an "extra", it should be common courtesy to ensure it is a fitting surprise and not some old throw away.

Receiving this alongside a pristine copy of the air record was a disappointment. The next time offering a freebie to a customer enters your mind, I would suggest you do the following:

1. Ask the customer what kind of music they like and
2. Enquire if they would like to receive a free copy of same."

 

His user name is GHEW. He is from Miami.

Buyers and sellers beware!

 

 

18 comments:

bumppa said...

Sal,
I learned a long time ago: "There are no problems,only people".

thanksloads said...

Sal,

No good deed...

George

Noel M said...

Somebody in Miami didn't get his heroin fix today, I see!

Maybe we could start a GoFundMe to help with his first-world non-problems - like some therapy.

Anonymous said...

I am speechless.

Not meaning to brown-nose but the host of this website and the accompanying discogs site he sells from, he submits the most descriptive and accurate of condition of inventory of any seller I've dealt with... plus, he's just a friendly and jovial character.

I vote we track this fucker down and help him understand how life really plays out.

Randy

Rick said...

I love humanity. It's people I can't a stand.

Anonymous said...

the copy of Ram you snuck into my last order plays just fine.

Joe said...

I have purchased quite a few records from you my friend. The bonus records are always a treat. There have been a couple where I thought, "I can't believe he is giving this away for free." A good example was Rickie Lee Jones first record. Others, it gave me the opportunity to explore records that I might not have thought I would like, but actually did after hearing them. There were a couple of mishits, but so what, it was still fun to listen to them.

You are a great seller and 90% of the used records I own are from you.

No complaints here. joe

efredd said...

It's hard to enjoy the road of Life when some days it's all speed bumps.

May you never, ever hear from this loser again.


Thanks for your sharing of yourself and music.

Anonymous said...

Probably should have slipped in the book, “How To Win Friends And Influence People”
Phil

cmealha said...

Send him a free box of fresh cow manure next time.

JAYESSEMM said...

Hey Sal ... always remember there are more horses asses in the world than there are horses!

Allan Rosenberg said...

Is it possible the guy thought you were dissing him by including the additional albums? Or he gets stressed out by the threat of receiving albums he didn't order? What were you saying to him by including them? Us record collectors are a weird bunch sometimes, just like the rest of the human race.

And Sal, please do not send any additional filler albums to President Putin. You might accidentally start WW 3.

Captain Al ;-}

Sal Nunziato said...

"What were you saying to him by including them?"

Saying to him? I wasn't saying anything. I was protecting his record with padding. I've got 4000 transactions and almost all say "Thank you." There is no excuse for those paragraphs.

paulinca said...

Sal,

Sorry that GHEW, or whatever, is the new Karen. You're contributing to "reduce, reuse, recycle". Tell him, "thoughts and prayers" and hopefully that idiot is reading these comments to understand what a *#&#&@)!)#*&!!& he is. And from now on, only use pristine first pressings of the Beatles' "Yesterday and Today" as padding or else I'll flame you, too, for my $4.25 purchase.

People...

paulinca

heartsofstone said...

Seriously? I do wonder what the fuck is wrong with people these days. Ingrates. I appreciate what you do. Thanks.

M_Sharp said...

Sometimes one idiot far outweighs all the good people.

If you're lucky, he doesn't order again. Sheesh.

Allan Rosenberg said...

Sal:

What I was asking you was what your customer was thinking in his mind upon seeing the additional albums. I wasn't questioning you to your motives. I know you weren't making any editorial comments.

I'm sorry I wasn't clear in my intent.

Captain Al

Sal Nunziato said...

Captain,
As you said in your first comment, we are a "weird bunch." I've been doing this my whole life and still, someone always seems to surprise me...like the guy insisting I only sell him the booklet from The Rascals' Once Upon A Dream because he already had the record, or the guy who was chewing gum, but then took it out of his mouth and stuck it on his forehead while he examined the condition of each record. But even those two wackadoos wouldn't take the time to write two paragraphs about an extra that was used for padding. It's not my policy. 7/10 dealers do it.

So...what was he thinking? I am afraid I'd rather not take that guess.