On 11/27, I received this email from the company that hosts all of the blog's files.
We are writing to inform you that we are planning an infrastructure migration. Your account - burnwoodtonite.blogspot- will be included in this migration. This will improve operational efficiencies and deliver better performance to our customers.
Date of Migration:
This
migration will start on December 4, 2025, and our team of skilled
technicians will work diligently to ensure a seamless transition.
Okay, then.
On 12/4, I received this.
The infrastructure upgrade of your web hosting server is complete. We have successfully migrated all your website(s) and email data to the upgraded server.
We
have identified that at least one of your websites uses an external
DNS. For your website(s) and/or email(s) to start resolving from the new
server, please ensure the domain name(s) are pointing to the new server
IP address and/or MX record listed below.
Hmmm...
I followed instructions but all of my live links bring me to a page that says "account suspended." So, I sent them an email of my own.
Hello,
I am more than a bit confused about this migration, so please forgive me if my questions seem naive.
I have been using the following link to create my own hot link on my site, which allows readers to download what I am writing about. Now, after the migration, those links take you to a page that says, "Oops! Something went wrong." I thought by using the new link it would correct the situation, but instead, my browser takes me to a page that says "suspicious activity."
Is this because I need to wait the 24-48 hour period for the migration to complete, or am I doing something wrong?
Also, I have months and months of live links, will all of those need to be changed manually?
I heard back.
Our
Technical Team referred your case to me. Their review shows you are
using your webspace to store files without an active website. Shared
hosting does not allow this. All stored files must link to a website
hosted under your plan.
Your
setup fits a VPS environment. A VPS gives you dedicated resources,
private storage, and full control of your files. It supports large data
storage without the limits of shared hosting. It also prevents resource
flags that occur when file storage rises.
Please act soon. Continued use of shared hosting for file storage risks suspension under our Terms of Service.
(Like, I need this right now.)
I replied:
I am even more confused than I was when I first wrote.
This is my website.
I
have been using you guys for 15 years. I paid for another year back in
October. There has never been an issue, why is there an issue now?
Below are more examples of where I use links to the files.
Please explain to me what is different, that my account is now in danger of being suspended.
This was the last reply I received:
Hello Sal,
Thank you for getting back to me!
I
will update your ticket so our Technical team can review your files and
see if they are linked to your website. Once i have a feedback, I will
get back to you.
As of this morning, all of the live links on Burning Wood, dating as far back as 2019, take you to a page that says my account has been suspended. If i do hear back and the company says it was their error, I may still have to manually change links to almost six years worth of zip files, which I simply cannot do.
I will think of an alternative for tomorrow's Songs Of The Week.
As for now, thoughts and prayers.
(Like, I need this right now.)
6 comments:
that is a horror show, friend. truly hope this resolves in your (and our) favor.
Sorry to hear about tech troubles. Good luck. On another note, the Charles Brown and the Glenn Tillbrook were great, and the I Believe To My Soul and the Charles Brown just went to my listening queue, which has become unmanageable.
Welcome to the 21st century. It sucks moose cock. Maybe we’ll have to start mailing audio cassettes to each other again.
Captain Al
Any chance that one of us has or had a career in I.T. and would be willing to help?
Thank you for suggesting that, Brian, but I don't think this is something anyone on the outside can fix. They have temporarily suspended my account because they are claiming I am violating their terms of service, even though they have been taking my money for 15 years for this exact service. What I didn't mention in the post, was that they were asking another $500.00 for this VPS service they suggested. It's hard to tell what's happening here. I'll wait for their reply and move on from there.
Good luck, my friend, I've got my fingers and toes crossed that you get this worked out.
Randy
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